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Crystal Cathedral

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Speakers

Care Ministry

More About The Conference

Rebecca Caldwell

Rebecca Caldwell

A Fortune 500 Company responds to the 5 Keys of Care & Kindness
53 years ago a man named Schuller had the vision to create a ministry—53 years ago a man named Disney had a vision to create happiness. The success of both visions is evident to the world! In this workshop, you will discover the secrets behind the magic of Pixie Dust! "Be our Guest" in learning how you can improve your business and your daily interactions with friends and family. Guest Service is the hallmark of the Disney name and this kind of service is what Christianity is all about. See for yourself how Disney addresses the Five Key Essentials for Care and Kindness!

Rebecca Caldwell began her career at the Disneyland Resort in 1989 as a Department Assistant in the Advertising, Marketing, and Publicity departments. She soon progressed into the role of a traffic coordinator in Advertising. While working in Advertising, Rebecca was selected as a Resort Leader for the resort. In this role, she introduced new "Cast Members" (employees) to the magical world of Disney, in addition to maintaining her other job responsibilities. As Administrative Assistant she enjoyed the opportunities for exceptional Guest Service and the constant challenge. She is the recipient of the Disney Dream (Disney Resort Experiences Are Magical) and the Disney Spirit Award for outstanding Guest Service. Rebecca is also a leader in the oldest club for Cast Members, Disney's Christian Fellowship.

Rebecca is an active member at the Crystal Cathedral. She and her husband, Keith, are lead elders and members of the Adult Bible Fellowship. She is a graduate of MAT (Minister Associate Training) and will soon complete the Commissioned Pastor's classes. In her spare time you will find her working in her garden or riding her 3 wheel bike around the community, just like "Mary Poppins"!


Annette Craig

Annette Craig

Suicide...the Silent Killer
Exploring the role of depression, recognizing the symptoms and warning signs as it relates to the growing epidemic of teen suicide. Awareness, Education, Prevention and Support.

Annette Craig lost her 14 ½ year old daughter, Amber, to suicide on May 25, 2005. Through the shock of Amber's suicide a need arose. While striving to understand the path Amber so horribly chose, she learned some startling statistics about youth/teen suicide. With Hope, the Amber Craig Memorial Foundation was born with the desire that as a community we could help youth navigate through troubled times. With Hope is a nonprofit organization committed to supporting our schools' and local efforts in suicide prevention through education. With Hope has provided educational presentations to over 20,000 high school students in Orange, San Bernardino, and Los Angeles Counties and to over 7,000 parents, teachers and community groups. With Hope has additionally presented our educational presentations to the staff members at U.C.I. Medical Center in Orange, Children's Hospital Orange County, Children's Hospital of Los Angeles and Pacific Clinics Bonita Family Center. She currently resides in Placentia, California with her husband and two teenage sons. For more information please visit www.withhopefoundation.org.


Robert Emmons

Robert Emmons

The Power of Gratitude to Heal, to Energize, and to Change Lives
The poet Edward Arlington Robinson wrote that "there are two kinds of gratitude: the sudden kind we feel for what we take; the larger kind we feel for what we give." One discovers this larger sense of gratitude in a stellar moment when the heart opens and one sees clearly the great blessings of life. Modern psychology has placed great emphasis upon individual autonomy and self-sufficiency. Gratitude requires, however, that we affirm our dependency on others and recognize that we need to receive that which we cannot provide for ourselves. We are receptive beings, dependent on the help of others, on their gifts and their kindness. As such, we are called to gratitude. Gratitude feels good and we gladly accept the dependence that it requires when we can reciprocate or "pay back" the goodness that we have received from God and from others. Life becomes complete as we are able to give to others who are now in need of what we ourselves received in the past.

Robert A. Emmons, Ph.D. is Professor of Psychology at the University of California, Davis. He is the author of nearly 100 original publications in peer-reviewed journals or chapters and has written or edited four books, including The Psychology of Ultimate Concerns (Guilford Press), The Psychology of Gratitude (Oxford University Press), and THANKS! How the New Science of Gratitude Can Make You Happier (Houghton-Mifflin). A leader in the positive psychology movement, Dr. Emmons is founding editor and editor-in-chief of The Journal of Positive Psychology. He is Past-President of the American Psychological Association's Division 36, The Psychology of Religion. His research focuses on personal goals and purpose, spirituality, the psychology of gratitude and thankfulness, and subjective well-being. His research has been featured in such popular media outlets as the New York Times, The Los Angeles Times, USA Today, U.S. News and World Report, Newsweek, Time, NPR, PBS, The Paul Harvey Show, The Dr. Laura show, The Osgood Radio Files, and Reader's Digest. He lives with his wife Yvonne, their two sons, Adam and Garrett, and their West Highland terrier Harry, in Davis, California.


Dr. Eric Evenhuis

Dr. Eric Evenhuis

A Time to Say Yes; a Time to Say No
Life is filled with contrast, balance and decision. Ecclesiastes says "There is a time for everything." This presentation by Dr. Evenhuis will explore the important lesson that there is a time to say "yes" and a time to say "no." Making decisions to say yes or no can make all the difference between a healthy well-balanced life and one of misery.

Dr. Eric F. Evenhuis, D.Min. MFCC, is licensed as a Marriage, Family and Child Counselor. He is currently in private practice in Alta Loma, California. The majority of his practice is with out-of-control teenagers and children. He is a Certified Instructor/Trainer for the Parent Project, which is an on-site parent education program. Dr. Evenhuis received his Bachelor of Arts from Calvin College, his Master of Divinity from Calvin Theological Seminary. and his Doctor of Ministry Pastoral Counseling from Fuller Theological Seminary. His wife, Nancy, is a registered nurse at City of Hope Hospital. They are the proud parents of two married daughters, Terra Lee and Natalie, and seven grandchildren.


Dr. William Gaultiere

Dr. William Gaultiere

Praying for Others in Jesus' Name
Almost everyone prays, but few are prepared to pray for others out loud on the spot. Others who do pray publicly don't know where to start. By turning to the Psalms and Jesus' teachings on prayer, we'll learn what it really means to intercede for the needs of others "in Jesus' name". And we won't just talk about prayer - we'll pray together in a variety of soul nourishing ways!

Dr. William Gaultiere, Ph.D. is a Clinical Psychologist and Spiritual Dr. Bill Gaultiere, Ph.D. is the Executive Director of the New Hope Crisis Counseling Center at the Crystal Cathedral and the founder of NewHopeNow.org, the world's first web site to offer live, private online counseling for free. Dr. Bill is also a Clinical Psychologist and Spiritual Director with a private practice in Irvine, CA, where he lives with his wife and three children. He is the author of "A Walk with your Shepherd" and "Returning to the Father" and offers articles and tapes on Christian psychology, marriage and family, and spiritual information on his web site, www.ChristianSoulCare.com. At his web site you can also sign up for a free semi-weekly devotional by email.


Sande Herron

Sande Herron

Listening-Much More Than Words Can Say
Do you wonder what to say when someone is grieving? Do you often think of just the right thing you should have said — hours or days later? Do you cringe and go blank when someone is upset or angry? We care, but we don't know how to express our caring! The solutions are simple and easy to achieve. You can make a difference in the life of others simply be learning to communicate with the eyes and ears of your heart. More than lecture, participants demonstrate techniques in a practical and care-full way.

Dr. Sandra Whitacre Herron was Director of the Singles Ministry at the Crystal Cathedral and was a trainer at the Fuqua International School of Christian Communications. She had problems deciding what she wanted to be when she grew up. Her many careers include being a teacher, speech pathologist, psychotherapist, speaker/trainer and minister. Sande teaches communication/homiletics at the California Graduate School of Theology and is a mentors to doctoral students. She has a private practice as a Life Skills Coach, and presents seminars such as "Communication BootCamp", "Playmate, Stalemate, Soulmate" and "Soul Journey" wherever requested. Her blended family consists of her husband Jim, and: 8 good children, 12 grand children, 1 grandbaby on the way, and 1 child who is both great and grand. Adding to the family mix is a dachshund puppy who majors in mischief and older dachsund who can talk! Sandra teaches faith and she practices that faith as she flies around the country with her husband Jim in an airplane that he built out of spare parts!

Life is a series of victories and struggles, but Sandra has emerged victorious, joyfully answering her calling to serve Jesus Christ.


Dr. Debbie Hutchinson

Dr. Debbie Hutchinson

Depression: Fighting Back
Depression is a very common disorder in our world today. There are many considerations in the cause of depression. Sometimes a person has experienced a loss through physical death or through the ending of a relationship. Other times the depression is the result of life change or a chemical imbalance. Whatever the cause, depression is powerful and no one likes it. So why do we develop a relationship with depression? Its hold is so strong that it can replace the human relationship. We develop a type of loyalty to it and take it with us wherever we go. Learn ways to "fight back" and declare a knockout in the 1st round.

Dr. Debbie Hutchinson, Psy.D., is the Manager of Outpatient Services in the Behavioral Health Department of St. Joseph Hospital. She accepted this position in 2006 leaving her former position as the Director of Professional Counseling Services at the Crystal Cathedral. Her educational background includes: a Doctorate Degree in Clinical Psychology and 2 Masters Degrees, one in Clinical Psychology and the other in Counseling. She holds a license as a Marriage and Family Therapist and is certified as an Active Parenting Today Leader. Dr. Hutchinson is a Cognitive-Behavioral therapist and integrates Christian concepts into her work with people as requested and appropriate.

In her work in the field of mental health, Dr. Hutchinson enjoys providing skills that foster healthy relationships within all populations. She particularly enjoys counseling people on personal development to help them overcome obstacles and achieve their hopes and dreams. Along with her passion for developing people, Dr. Hutchinson is an active professional speaker. Her speaking experiences include: Universities and Colleges, Conferences, Professional organizations, and many other engagements. She remains active in the community by serving on the Board of Directors for two Boards whose purpose is to enhance the overall functioning of specific populations.


Rev. Dick Innes

Rev. Dick Innes

Loving and Understanding People
A workshop to increase your understanding of yourself and others and help your self-image and relationships flourish. Medical science, numerous self-help and recovery programs, and personal experience, indicate that emotional growth, as well as spiritual growth, is an essential and often lacking ingredient of physical health, inner peace, and meaningful relationships. This practical workshop based on sound Christian and psychological principles will show ways in which understanding your emotions, recognizing your unmet needs, and resolving your past will enable you to love, accept, and understand yourself, other people, and God more fully. It will show you how to enhance your self-image, optimize your relationships, and move towards total well-being.

Rev. Dick Innes, an acclaimed author and public speaker, will share from his more than three decades in studying and working with people and will draw from his own rich personal experience. Dick is originally from Australia, is a former pastor and editor of Psychology for Living magazine, is a trained pastoral counselor, and taught classes and led seminars on outreach, recovery, and personal growth throughout the U.S., Australia, as well as in New Zealand, England and Canada. He has authored three books, and hundreds of articles. His email services total 65,000 subscribers worldwide. He is also the co-author of the Crystal Cathedral Divorce and Grief Recovery handbook and teaches in this ministry at the Cathedral. Dick is also the founder and international director of ACTS International—an organization that helps churches bridge the gap to their non-church community.


Dr. David Kinnaman

Dr. David Kinnaman

Connecting Kindness to Young Culture
Our research has shown that the younger generations (16- to 29-year-olds) do not have a positive view of Christians. They direct their skepticism toward all things Christian: the faith itself, the people who profess it, the Bible, and Jesus Christ. They are the ultimate "conversation generations." They want to discuss, debate, and question everything. Young people in this age group want to have discussions, but they perceive Christians as unwilling to engage in genuine dialogue. Perhaps by conscientiously demonstrating true and sincere acts of kindness towards them—and giving them the tools to demonstrate true kindness to others—we can start to give them reason to modify their negative viewpoint of Christians. And the first kindness—perhaps the greatest one they need—is to offer them the gift of our disciplined, careful, energetic, non-judgmental listening.

David Kinnaman is the President and Strategic Leader of The Barna Group. He is the author of the best-selling book, unChristian: What a New Generation Really Thinks About Christianity, and the Barna report, Teens and the Supernatural. Since joining Barna in 1995, David has designed and analyzed nearly 500 projects for a variety of clients, including Columbia House, Compassion International, Easter Seals, Focus on the Family, Habitat for Humanity, Integrity Media, InterVarsity, NBC-Universal, Salvation Army, Sony, Thomas Nelson, Time-Life, Prison Fellowship, World Vision, Zondervan and many others.

As a spokesperson for the firm's research, he is frequently quoted in major media outlets (such as USA Today, Fox News, Chicago Tribune, New York Times, Los Angeles Times, Dallas Morning News, and The Wall Street Journal). He is also in demand as a speaker about trends, teenagers, vocation and calling, young leaders, and generational changes. The son of a lifelong pastor, David has served in various capacities within congregations he has attended, including working with teenagers, teaching, and providing strategic consulting. He graduated from Biola University (La Mirada, California), where he served as Student Chaplain. David and his wife, Jill, live in Ventura, California, with their three kids.


Dr. James Kok

Dr. James Kok

Twelve Simple Pieces for Brightening the World
Here are a dozen natural, simple everyday actions, mannerisms, or behaviors, that anyone can do, increase and multiply. Even one of them will brighten another's life.

Helping with Grief: Check Your Story at the Door; Name the Elephant, and other Vital Tactics
Every Pastor, and everybody else, should be an expert in understanding and helping with grief, This workshop provides a handful of clear, simple, essential pieces.

Dr. James Kok is Director of Care Ministry for the Crystal Cathedral Congregation of Garden Grove, CA. He has been an ordained minister of the Christian Reformed Church of America for 35 years. He speaks extensively throughout the United States and Canada. During his ministry Dr. Kok has specialized in the training of lay men and women, pastors and theological students in the art of caring and counseling, first at Pine Rest Christian Hospital and now at the Crystal Cathedral.

With Dr. Kok as the director, the Crystal Cathedral is an approved center for Clinical Pastoral Training. This is accredited training for seminary work specializing in the truly pastoral side of ministry. Dr. Kok provides both Extended sessions and Summer Intensive sessions.


Dr. William LaFleur

Dr. William LaFleur

Kindness In and To Your Buddhist Neighbor
Today many Americans, especially in Southern California, have neighbors who are Buddhists—either by Asian origin or by having moved to this form of spirituality. Christians will interact with their Buddhist neighbors best through Christlike words and deeds of kindness. Metta or "loving kindness" is the core of Buddhist morality, and meditation is designed, in fact, to cultivate it in the meditator. This lecture will explain how this works and why kindness, so important to both Christians and Buddhists, can provide what they see in each other and put into practice within our needy world.

Dr. William LaFleur is the Saunders Professor in Japanese Studies at the University of Pennsylvania. Bill's degrees are from Calvin College and the Universities of Michigan and Chicago. His teaching, writing, and public lecturing have focused on how their spirituality influences Buddhists' approach to living, dying, and morality. His ten books and multiple essays look at Buddhist approaches to the environment, to sexuality, to abortion, and to bioethical dilemmas. The relationship between Buddhism and Christianity interests him deeply. Living close to Philadelphia with his wife, Mariko, Bill is a Quaker who also does Zen meditation.


Dr. Vicki Orr

Rev. Dr. Vicki Orr

From Forgiving to Blessing Those Who Hurt You - A Spiritual Journey
This teaching will move from BEING FORGIVEN to FORGIVING to LIVING FROM GOD to LIFE OF PRAYER to LIVING IN THE FLOW OF BLESSING.

Dr. Vicki Orr served for 20 years as a pastor at Presbyterian Church of the Master in Mission Viejo, California. She is currently an Associate LOGOS Bible Teacher. Dr. Bill Creasy, the founder of LOGOS Ministries, describes Dr. Orr as "a superb teacher who also has the nurturing heart of a pastor--a rare and valuable combination." She earned both her Master of Divinity in 1985 and her Doctorate in 1995 from Fuller Theological Seminary in Pasadena, California. She wrote her dissertation on prayer and healing—her own story of many different ways healing comes through the power of God released in prayer. She is in the process of rewriting her dissertation in a series of books in order to encourage Christians and to give them hope. An important part of her education was an intensive one-year Clinical Pastoral Education (C.P.E.) Internship at the Crystal Cathedral in 1985-1986, under the direction of the Rev. Dr. Jim Kok.

Vicki and her musically talented husband, Gil, live in Laguna Beach, California, where they raised their two children, Dawn and Brian. Vicki enjoys horseback riding, reading, Christian prayer and meditation, walking, and swimming. She and her husband, Gil, enjoy music and sailing.


Dr. Jan Pfeffer

Dr. Jan Pfeffer

Presence as Prayer
Topics covered will include: The communication circle; Communication without words; Scientific studies about touch, presence, and healing; Presence and relationship beings; Presence as Love (God); You don't have to have the right words or the right prayers if you are present to another; I-Thou vs. I-It communication.

Dr. Jan Pfeffer has her Ph.D. in Psychology and her Masters in Pastoral Counseling. Her experience includes teaching, in-patient psychiatric care, out-patient program development, business consulting, pastoral care, outreach ministries, and research.

Jan has been a past keynote speaker for the Interfaith Conferences sponsored by the Alzheimer's Association; a repeat speaker at the International Conference on Care and Kindness at the Crystal Cathedral; a speaker at the Center for Health Ministry Outreach at St. Joseph Health System; a panelist with Dr. Harold Koenig for the Medical Symposium in Newport Beach and many other venues. Her passion is the connection between spirituality, faith, and healing, as well as, the healing power of ‘presence', even ‘presence' without words.

Dr. Pfeffer is Director of Pastoral Care and Outreach Ministries at San Francisco Solano Church in Rancho Santa Margarita. She is an advisory board member for Accredited Clinical Pastoral Education (ACPE) at Crystal Cathedral. In 1997, Jan completed a year long research study at Mission Hospital, on the ‘Effects of Touch and Prayer on Healing after Cardiac Surgery', and continues her involvement in the spirituality/health field. When not counseling or presenting, Jan loves tennis, traveling with her husband, and especially spending time with her 4 grandchildren.


Leah Stout

Leah Stout

Visiting The Sick: Practical Ways to Give Care, Comfort and Courage
Want to overcome your anxiety about visiting a family member, friend or stranger in the hospital or nursing home? Want to know some simple, practical ways of being most supportive and helpful to them? Want to discover the benefits for yourself of reaching out to care? This workshop will replace your fears with confidence and workable tools. Come find out how to make caring visits that make a difference.!

Leah Stout is Minister of Congregational Care at St. Andrew's Presbyterian Church in Newport Beach, California. She has been an active pastor's wife throughout her husband's ministry, has taught in both public and private schools, and has been involved in children's, high school and college ministries. Leah holds a B.S. degree in Education from Miami University and a Masters of Divinity from Fuller Theological Seminary. She serves on two boards connected with Hoag Memorial Hospital Presbyterian in Newport Beach.



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